FAQs

What is the minimum Time Period of MHE Rentals I can hire for with Godrej RenTRUST?

You can opt for a minimum one month of equipment rental with Godrej RenTRUST.

Do you give operators also along with the equipment?

Yes, we give experienced & trained operators along with the equipment in a rental contract

Do you give operators if we procure the equipment?

We provide operators when you opt for a rental contract with operators.

Do I have to pay extra for maintenance of rented/hired Equipment

No, our offerings include the cost of maintenance as well.

What will happen if there is accident due to hired operator in my premises

We organize for training and counselling of the operator batch at the site and conduct regular safety audits and training. We conduct regular safety & operational trainings to avoid any safety hazard and accidents. To ensure safe practices, we conduct safety audits at site to achieve zero accidents.

What is the delivery period?

We have readily available fleet at our depots and so we attempt to provide the equipment with minimum delivery period.

What is the most important element for hiring or renting a forklift?

Uptime of the equipment is of utmost important element.

Do you conduct Application Study before giving offer?

Yes, we do conduct a thorough application study at the site of our client and provide a solution which is best suited to our customer needs with emphasis on increasing productivity & efficiency and optimizing MHE needs.

How does a new or used equipment affect the uptime?

Any used equipment with efficient preventive maintenance is always better than a neglected new equipment when uptime is a factor.

How do I esclate in case I have an unresolved query?

The esclation matrix will be shared with you when you opt for Godrej RenTRUST rentals.

Will I get a monthly report about the uptime & other aspects?

Yes, you will be provided a monthly report about the uptime and other KPIs.

In which all states is Godrej RenTRUST present?

We have the capability to provide our solution anywhere in India (at Pan India Level). Currently we are available in 21 states. Link….

How do I access the integrated digital solution that is provided under rentals?

You will have to login with the userid & password on www.mheeamapps.godrej.com

What all equipment do you have in your Product Basket?

We provide Manufacturing Equipment such as Electric and Diesel Forklift, Warehouse Trucks like Reach Trucks, Reach stackers, Stackers, BOPT, Articulated Forklift. We also provide Cleaning and Access Equipment for Industrial Cleaning and Warehouses. Attachments and special application equipment like Turret Stock Pickers, Order Pickers are also available in our fleet. Know more about the product basket.

Do you have any special material handling equipment for order picking/ cold storage/ double deep racking etc?

We do provide suitable equipment to suit such applications like double deep reach trucks, stock picker, order picker etc. A thorough application study will be conducted to recommend the best equipment.

Do you also provide industrial cleaning equipment under rentals?

We provide Manufacturing Equipment such as Electric and Diesel Forklift, Warehouse Trucks like Reach Trucks, Stackers, BOPT, Articulated Forklift. We also provide Cleaning and Access Equipment for Industrial Cleaning and Warehouses. Attachments and special application equipment like Turret Stock Pickers, Order Pickers are also available in our fleet. Know more about the product basket: www……..

Do you provide training to your operators

We provide regular trainings to our operators at site. In case the operators are in our client's scope then we organize a training of the operators. We have a world class training centre at Vikhroli which is certified PMKVY and Logistics Skill Council of India.

Do you take care of all the statutory & operational compliances?

Statutory compliances such as Employee State Insurance Corporation (ESIC), Public Provident Fund (PPF), Minimum wages, Payment of Bonus, Overtime etc are being taken care by Godrej RenTRUST. We also ensure equipment Related compliances such RTO, Load Certificate etc.

How do you maintain Attendance records of the operators

To monitor the attendance, we have installed the biometric attendance system at site.

How does Godrej RenTRUST ensure safe operations?

We conduct regular refresher training for the operators which focus on operational & behaviour based safety.

Who conducts training for operators deputed by you at our site?

We have a world class training centre at Vikhroli which is certified PMKVY and Logistics Skill Council of India for conducting trainings. We also have trainers stationed at each of Godrej Branch to train the operators at site.

Do we need to pay extra charges for spares & consumables for hired/ rented equipment?

The spares and consumables will be in the scope of Godrej RenTRUST. No extra payment needs to be done.

In case of a breakdown, how long will it take get the required spares?

We have the largest inventory of spares parts in India. Depending on the contract, we also keep on-site inventory to cater to need and maximize the uptime.

How will you provide maintenance support at regions where branches is not available?

Apart from 18 branches, 3 depots & presence in 21 states, we have service support team available in other states who will provide services which makes us capable to provide servies anywhere in India

We're always at your service

Support number

You can call us from Monday to Saturday between 8am to 8pm.

1800-22-5454 1800-22-5454

Assistance on WhatsApp

8291956068

Support Email

Reach out to us for any enquiries that you have

RenTRUST@godrej.com

  • Branches
  • Depots
  • Dealers

We reach the remotest places in India

With 18 Branches and 3 Depots Service support team, we have the quickest:

  • Quick turn-around time
  • Timely maintenance support
  • Access to large fleet
  • Nationwide operator support

Quick service at your fingertips

We are the pioneers in complex material handling equipment rental services in India. We enable you to access our online Godrej RenTRUST system to have transparent and common view for equipment deployed at your works, submit and review logged requests. Together, let’s move towards using world class digital experience and become paperless.

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Godrej RenTRUST Rental asset management and fleet tracking

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